Engage with your site visitors in real time.
Nurture every inbound lead at the exact time they need it. With customizable settings and easy setup, you can be live chatting with website visitors in minutes!
Convert More Website Visitors With Webchat
Webchat lives on your website and helps you turn website visitors into customers. Webchat can also be paired with our AI ChatBot so you spend more time engaging with the right people and providing superior customer service.
Customer Experience
Simple, Streamlined Customer Support
Turn curious site visitors into customers in one conversation with the easy-to-use TOMIS Webchat interface. With chat available on your site on both desktop and mobile devices, your customers will never wonder where to go with their questions again.
Your Experience
Meet Your Customers Where They Are
Customize your Webchat widget to serve your business needs and assist in your pursuit of exceptional customer support. Set yourself to available and respond to inbound messages via the TOMIS mobile or desktop app, or let your “out of office” message guide customers to the correct place.
Webchat FAQs
How much does it cost? What is included in the cost?
The cost of Webchat is included in the cost of the TOMIS app monthly subscription. For more information on pricing, visit here.
What is the difference between SMS Chat and Webchat (live chat)?
For you as the operator, the difference between SMS and Webchat is minimal. With either option, you’ll be able to respond to inbound inquiries via the TOMIS desktop and mobile app. The main difference is that live chat requires site visitors to stay on your site, while SMS Chat allows customers to take the conversation with them.
Can I use the Webchat feature without the AI ChatBot?
Webchat can be used as a standalone feature or in combination with the AI ChatBot. Our team is happy to talk through all the configuration options available to decide what will provide the most value for your business.
