How much does it cost? What is included in the cost?
The cost of SMS Chat is included in the cost of the TOMIS app monthly subscription. More information on pricing here.
What is the difference between SMS Chat and Live Chat (Webchat)?
For you as the operator, the difference between SMS and Live Chat is minimal. With either option, you’ll be able to respond to inbound inquiries via the TOMIS desktop and mobile app. The main difference is that Live Chat requires site visitors to stay on your site, while SMS Chat allows customers to take the conversation with them.
Can I use the SMS feature without the AI ChatBot?
SMS Chat can be used as a standalone feature or in combination with the AI ChatBot. Our team is happy to talk through all the available configuration options to assist in your decision of what will provide the most value for your business.