Enhance The Customer Experience

If you can train a person to answer a question, we can train your bot — that’s true whether they’re asking “What’s your cancellation policy?” or “Do you have fun facts about puffins?” Cap’n Fish’s Cruises worked closely with the TOMIS team to make sure their ChatBot could seamlessly answer questions about their whale watches, puffin tours, and sightseeing cruises in Boothbay Harbor, Maine. In 2025, the bot became an invaluable crew member — handling nearly 3,000 conversations and driving over $106,000 in attributed revenue.