Unified Inbox for Tour OperatorsSimplify Customer Service

One central inbox to keep your communication channels clear and respond to customers, no matter how they reach out.

Every Channel. One Inbox.

Every Guest Conversation in One Inbox

You didn’t start a tour company to spend your nights juggling five inboxes.

There are so many ways for customers to reach out to your business, and not enough time to track down and respond to every message. We built the Unified Inbox to streamline your communication strategy.

With the ability to assign conversations to your team members, leave detailed notes under a customer’s profile, and track your customer across multiple platforms, the inbox elevates your customer experience during every step of the sales process.

What’s Included

Every Channel. One Conversation.

Unified Inbox

Never miss a message

  • SMS or Live Chat, Facebook Messenger, Instagram Messenger, WhatsApp
  • Assign Conversations to Your Team
  • Detailed Notes on Every Customer Profile
  • Custom Templates, Never Type the Weather Policy Again

SMS Chat

98% average open rate

  • Two-Way Texting With Guests
  • Answer From Your Phone or Desktop
  • Build Your SMS Subscriber List
  • Guests Take the Conversation With Them

TLDR: Every Message, Every Channel, One Inbox.

SMS, Messenger, WhatsApp, and contact forms in one place, your whole team on the same page.
Guests get fast answers. You get your evenings back.

Why TOMIS

Ten-Plus Years, One Industry.

Reason 1:Built for Tour Operators OnlyNot generic software with a tourism skin. Every feature is built for seasonal, booking-driven businesses, and it plugs into 15+ reservation systems, from FareHarbor to Flybook.
Reason 2:Real Humans Behind ItNo ticket-queue purgatory. Real people across North America answer within one business day, and a whole marketing team stands behind the product whenever you want more than software.
Reason 3:Numbers, Not PromisesParadise Watersports’ ChatBot converts at 155% the rate of their site as a whole, and only 2% of guests ever need a human handoff. Real clients, published results.
Pricing

Simple, Straight-Answer Pricing

Quoted for your business, month to month, no long-term contracts.

Unified Inbox

Custom  quoted for your channels & volume

A quick call about how guests reach you today, then a clear quote.

  • ✓SMS, Facebook Messenger & WhatsApp
  • ✓Contact forms in one inbox
  • ✓Team assignment, notes & history
  • ✓Custom template responses

We Know Your Customers Because We Are Your Customers.

Our team doesn’t just market adventure operators, attractions, and experiences. We spend our weekends rafting rivers, riding ziplines, exploring museums, taking food tours, and discovering new destinations.

We’re the same people your customers are, which means we bring real-world insight to every strategy, website, and campaign we create.

Frequently Asked Questions

Have more questions? Ask us, a real human will answer.

No, that’s the point of us. We explain what we’re doing in plain English, and you see the results where they matter: your bookings.

Honest answer: it depends on the channel. Paid campaigns can move the needle in weeks, while SEO and content compound over months, and keep paying off for years. We’ll tell you what to expect for your business before we start.

A real person on our team who knows your account and your industry, no ticket queues, no rotating strangers.

Unified Inbox pricing is quoted for your business, it depends on your channels and message volume. Ask us and you’ll get a straight answer, fast. Month to month, no long-term contracts.

Not at all, you run world-class trips; we run the marketing. We handle the technical work end to end and explain it like humans.

See It In Action

See It With Your Own Numbers.

A short demo on your calls, your reservations, and your numbers. Product running on your data.
Real Humans Behind the Software.
TOMIS team members behind the wheel of a client tiki boat
Two TOMIS team members in wetsuits before an open-water swim
Two TOMIS team members in a yellow GoCar on a client site visit

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Our team will get back to you within one business day.

Prefer email? Grow@tomis.tech